BassBet Casino Terms and Conditions

These terms govern your use of our platform at bassbet-aud.com. We have written them in plain language so you know exactly what you agree to when you register, deposit, play or claim a bonus with us.

Accepting These Terms

By opening an account, logging in, placing a bet or otherwise using our platform, you accept these terms in full. The agreement takes effect from the moment you first access any part of our service, and it remains in force for as long as your account stays open.

We operate under licence number MGA/B2C/394/2017 issued by the Malta Gaming Authority. If you do not agree with any part of these terms, you must stop using our platform and close your account. Continuing to play after we publish an update counts as acceptance of the updated version.

• These terms apply together with our privacy policy and any bonus rules published alongside a specific promotion.
• Where a promotion carries its own terms, those terms sit alongside these general rules and both apply.
• If any clause is held invalid, the remaining clauses continue to bind both parties.

Who Can Register With Us

You must be at least 18 years old, or the legal gambling age in your jurisdiction if that is higher, to hold an account with us. You must be resident in a jurisdiction where online gambling is lawful. We do not accept players from the USA, UK, France, Spain, Netherlands, Belgium, Italy, Portugal, Cyprus, Iran or North Korea.

Each person may hold one account only. You must register with your true legal name, date of birth and current address, and you remain responsible for keeping that information accurate. Before your first withdrawal we verify your identity with a passport or ID, proof of address and confirmation of your payment method.

• 1. One account per person, per household, per IP address and per payment method.
• 2. You must not register on behalf of another person or let anyone else use your account.
• 3. You are responsible for keeping your login details secure; activity under your credentials is treated as your activity.
• 4. We may request documents at any time, and we may suspend an account until verification finishes.

Deposits, Withdrawals and Verification

You can deposit with PayID, Neosurf, CashtoCode, Visa, Mastercard, MiFinity, Jeton, Skrill, Bitcoin, Ethereum or Tether. The minimum for both deposits and withdrawals is 30 AUD, and we charge no fees of our own. Withdrawals go out through Visa, Mastercard, bank transfer, MiFinity, Bitcoin, Ethereum or Tether.

Crypto withdrawals are processed within 24 hours; cards and bank transfers take one to three business days. Withdrawal limits are 8,000 AUD per day and 32,000 AUD per month, with higher limits available at upper VIP levels. All withdrawals pass through the verification gate described above, and funds must return by a method in your own name.

If your account shows no login activity, deposit or bet for twelve months we treat it as dormant. We may charge a reasonable administrative fee on dormant balances and close the account after a further period, with any remaining balance returned to you where law permits.

How Our Bonuses Work

Bonuses, free spins, cashback and tournament prizes are governed by the specific terms published with each offer, and those terms form part of this agreement. Our welcome package, for example, carries a 35x wagering requirement on the bonus amount, a minimum deposit of 30 AUD and a ten day validity window, with winnings capped as stated in the offer terms.

Bonus funds are not withdrawable cash. While a bonus is active, you must not place single bets above the maximum stated for that promotion, and play on excluded games does not count toward wagering. Each bonus expires on the date stated; expired bonuses and any winnings derived from them are removed from your balance.

• 1. One bonus per person, per household and per payment method unless an offer states otherwise.
• 2. Wagering must finish before the expiry date; progress does not carry over.
• 3. Bets above the stated maximum during an active bonus may void the bonus and its winnings.
• 4. We may cancel a bonus, reclaim winnings and close accounts where we detect bonus misuse.
• 5. Promotions are for recreational players; we may decline or withdraw an offer at our discretion.

Conduct We Prohibit

We will suspend payouts and may permanently close an account where we find fraud, abuse or manipulation of any kind. This applies to your own conduct and to anything done through your account by another person.

Using a VPN, proxy or similar tool to mask your location and access our platform from an excluded jurisdiction is a breach of these terms. The same applies to deliberate exploitation of software errors, delayed odds or any technical fault, even if the fault sits on our side.

• 1. Fraud, false identity, stolen payment details or deposits from accounts you do not control.
• 2. Chargebacks and payment reversals after funds have been played.
• 3. Multiple accounts created to multiply bonuses or dodge limits.
• 4. Collusion, chip dumping or coordinated play against other users.
• 5. Bots, scripts, automated tools or any non-human assistance in play.
• 6. Geo masking to bypass country restrictions.

Limits, Tools and Self Exclusion

Gambling should stay a form of entertainment, not a source of financial strain. You can set daily, weekly and monthly deposit limits and loss limits on your account at any time, and you can switch on session reminders that tell you how long you have been playing.

You may self-exclude for a fixed period or permanently. During self-exclusion we close your access, remove you from marketing lists and take reasonable steps to stop you opening a new account. If we notice signs of gambling harm in your play patterns, we will contact you, point you toward support options and, where warranted, apply limits or a temporary suspension ourselves.

Free, confidential help is available around the clock from Gambling Help Online on 1800 858 858.

• 1. Limit reductions apply immediately; increases take effect after a cooling off period.
• 2. Self-exclusion cannot be reversed before its stated end date.
• 3. We treat requests made through live chat or [email protected] as formal requests.

Closing Your Account and Complaints

You may close your account at any time by contacting our support team, which is available 24/7 through live chat and email at [email protected]. On closure we return any withdrawable balance to a payment method in your name, subject to verification and standard checks.

If something goes wrong, raise it with support first; most matters are resolved at that level. If you are not satisfied with our response, you may escalate the complaint to our internal complaints process and, after that, to the Malta Gaming Authority's dispute resolution channel. Nothing in these terms limits rights you hold under Australian consumer law where those rights apply.

These terms are governed by the laws of Malta, and the courts of Malta have jurisdiction over disputes arising from them, without prejudice to mandatory consumer protections in your place of residence.

Changes to These Terms

We may update these terms at any time to reflect changes in law, regulation, licence conditions or the way our platform operates. The version in force is always the one published on this page, and each version carries the date it took effect.

We give notice of material changes by email to your registered address, by message inside your account, or by a notice on the platform before the change applies. If you keep using BassBet Casino after the notice period ends, the updated terms bind you from that point. If a change does not suit you, close your account before it takes effect and these terms will govern the final settlement of your balance.

• 1. Material changes come with at least seven days notice where law requires it.
• 2. Changes required by law or our licence may take effect immediately.
• 3. Archived versions of these terms are available on request from support.

Frequently Asked Questions

How old do I have to be to play at BassBet Casino?

You must be at least 18, or the higher legal gambling age in your jurisdiction. We verify your age during KYC before your first withdrawal.

Can I hold more than one account?

No. One account per person, per household, per IP address and per payment method. Multiple accounts used to multiply bonuses are treated as prohibited conduct and will be closed.

How long do withdrawals take?

Crypto withdrawals are processed within 24 hours, while cards and bank transfers take one to three business days after verification.

What happens if I use a VPN to access the site?

Geo masking to reach our platform from an excluded jurisdiction breaches these terms. We may void winnings, confiscate balances and close the account.

How do I self-exclude?

Contact live chat or email [email protected] at any time and ask for self-exclusion. We close your access, remove you from marketing and take steps to prevent new accounts.